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Process Analysis
An organization contemplating the outsourcing of their application development
and support activities must have effective processes at the appropriate touch
points to ensure efficient flow of work. The means to assess an organization's
processes can be complex and cumbersome. To meet this challenge COMSYS has developed
an approach called Process Suite Analysis.
No matter how unique an IT organization strives to be, there is a consistent
set of fundamental activities that should exist in all software engineering
organizations. COMSYS has grouped these activities into process categories.
Using these process categories, a standard process model was developed as shown
below. The Standard Process Model is designed to facilitate the assessment of
our customer's activities that are directly related to software maintenance
to determine process adequacy and capability. It provides the basis for a consistent,
repetitive rating and measurement process.
*Click the image below for an enlarged version
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