Methodology

COMSYS' approach to application maintenance utilizes components of the COMSYS Managed Outsourcing suite of services. This customization creates a three-phase methodology for Total Application Maintenance (TAM). Each phase is a progression of standard activities to produce a set of key deliverables and a sound knowledge base of the application and all of its related components. The process also provides COMSYS with a solid understanding of what is involved in assuming responsibility of the day-to-day maintenance and production support activities. The end result is a smooth transition of an application from the client to COMSYS.

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